If a particular shipping service is crucial to your decision to purchase, please let us know and we will ensure it is sent via that method. For example we may substitute Royal Mail 2nd class for the 3-5 day UK courier service, or vice versa where appropriate. We reserve the right to substitute a similar shipping service at our discretion, provided it is at least as fast as the one stated in the ebay auction/ listing. Saturday and Sunday are not counted as business days.
The 24 hour courier service operates Monday-Friday and delivers on the next business day after collection from us. We usually use UPS (subject to availability) for the 24 hour domestic courier delivery service. Where an auction provides the option for a 24 hour courier service, this will be booked for collection from us on the next business day (or earlier if possible). If you are purchasing an item from November onwards, please read the section below headed "Christmas Post" about the last dates for posting for an item to be guaranteed to reach you for Christmas if sent by Royal Mail. If you have an urgent order let us know and we will see what we can do to assist. We try to ensure that all orders placed and paid for on the previous business day will be sent out on these days. Our usual postage dispatch days are Monday, Tuesday, Thursday, and Friday. If payment isn't received within this time period, ebay may open a late payment case automatically.
Payment to be made within 2 working days of auction end.
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